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Certified Quality Professional (CQP) Qualification

Welcome to the Certified Quality Professional (CQP) Qualification Program, a collaborative initiative by the Kenya Bureau of Standards (KEBS) and the Kenya Accountants and Secretaries National Examinations Board (KASNEB), aimed at promoting and entrenching a culture of quality in Kenya.

About CQP and DQM

The Certified Quality Professional (CQP) qualification is a result of the partnership between KEBS and KASNEB. Designed to foster quality leadership, the CQP program encompasses six core competencies that span the entire quality management spectrum:
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Quality Leadership

Quality Management Systems
Governance, Leadership, and Ethics
Quality Planning, Risk, and Opportunities Management
Quality Assurance and Control
Quality Performance Management
Quality Improvement and Innovation

Benefits of Certified Quality Professional

Promote Quality Culture
Contribute to a culture of quality society through education and training.
Enhance Competencies
Boost your knowledge, skills and attitudes in quality management.
Market Access
Accelerate market access by providing quality products and services.
Talent Development
Nurture your talents and excel in your profession.
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Qualification Structure

The CQP qualification is structured into three levels: Foundation, Intermediate, and Advanced. Each level includes specific courses that cover a range of quality-related subjects.
  • Foundation
  • Intermediate
  • Advanced
  • CQP 101: Quality management systems
  • CQP 102: Communication and customer relations
  • CQP 103: Documentation and records management for quality
  • CQP 104: Introduction to standardization
  • CQP 105: Quality planning, risks and opportunities management
  • CQP 106: Quantitative skills and data analytics
  • CQP 201: Management principles, leadership and ethics
  • CQP 202: Quality control, assurance & performance management
  • CQP 203: Management systems audits
  • CQP 204: Innovation & knowledge management
  • CQP 205: Project management
  • CQP 206: Research methodology
  • CQP 301: Strategy and governance
  • CQP 302: Quality Infrastructure, and Legal Framework
  • CQP 303: Enterprise Risk Management
  • CQP 304: Quality improvement & excellence models
  • CQP 305: Research project / Workshop Case Presentation

Examinations and Registration

The CQP examination is administered by KASNEB. Examinations cover a range of competencies, ensuring comprehensive knowledge and skills development.
Entry Requirements
Candidates entering the CQP course should have a Kenya Certificate of Secondary Education (KCSE) mean grade C+ and above or a Diploma in Quality Management from a recognized institution.
Exemption Criteria
Exemptions are available based on certain qualifications and experience. Please refer to the exemption criteria for more details.
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Diploma in Quality Management
The Diploma in Quality Management (DQM) qualification marks a critical milestone in the development of a competency-based curriculum for quality management practitioners. This follows the collaboration agreement between the Kenya Bureau of Standards (KEBS) and the Kenya Accountants and Secretaries National Examinations Board (KASNEB) to leverage shared knowledge, skills and experiences to develop a certification programme for quality practitioners.
Course Structure
The Diploma in Quality Management (DQM), which is pegged at Kenya National Qualification Framework (KNQF) Level 6, outlines the competencies that an individual must have to enable him/her perform the duties of a Quality Management Practitioner. The DQM curriculum has Basic, Common and Core Competencies as shown below:
14 Units of Competency + Industrial Attachment

Basic Units of Competency
i. Communication Skills
ii. Entrepreneurship
iii. Occupational Safety and Health Skills
iv. Information and Communication Technology Skills
v. Employability Skills
Common Units of Competency
i. Statistical Quality Control
ii. Research Techniques
Industrial Attachment (480 hours/3 months)
Core Units of Competency
i Quality Management System
ii. Organizational Knowledge
iii.Organizational Risks and Opportunities
iv.Customer Relationship Management
v.Quality Assurance
vi.Quality Audit
vii.Quality Improvement Projects

Industrial Attachment

An individual enrolled in this course will be required to undergo an industrial attachment for a minimum period of 480 hours in a relevant organization.

Entry Requirements

An individual wishing to undertake this course should have any of the following minimum requirements:

(a)Kenya Certificate of Secondary Education (KCSE) mean grade C– (C Minus) or Kenya Certificate of Education (KCE) Division III, Kenya Advanced Certificate of Education (KACE) 1 Principal and 1 Subsidiary passes or General Certificate of Education (GCE) Advanced level UK, or;

(b)A relevant qualification at KNQF Level 5.

Certification

An individual will be awarded a Certificate of Competency (CoC) on demonstration of competence in a unit of competency. To be awarded a Diploma in Quality Management (DQM) at KNQF Level 6, an individual must demonstrate competence in all the units of competency in the qualification pack.

Mode of Study

Tuition-based learning at an accredited training institution is recommended for interactive learning experience and as¬sessment.

Registration and Examination

Initial registration as a student and periodic examination bookings are essential and must be completed according to specified deadlines which are communicated from time to time.
Registered students are required to renew their registration annually in order to maintain an active status.
Duly registered students will be provided with access to the syllabus upon registration through the student portal.
There are three (3) examination sittings in a year; April, August and December.

Career Paths

Why chose DQM?
The Quality Management Practitioners curriculum is among the first to the transition to Competency-Based Education and Training (CBET). A competency-based programme is a combination of skills, abilities and knowledge needed to perform a duty in a specific context.
The Diploma in Quality Management (DQM) is designed to equip you with the skills and expertise needed to excel in both the public and private sectors. The graduates will be able to take up roles in Quality Management such as; Quality Assur¬ance Officer, Quality Compliance Officer, Quality Controller and Standardization Officer among others.
Study Resources
Registered students can access online resources (study and reference texts, past papers, research articles amongst others) through KASNEB e-library : -
Embark on a Journey to Quality Excellence
Experience a world of professional growth in quality management.
How to Apply
If you’re interested in joining the CQP or DQM Qualification Program, follow these steps:
  1. Download the brochure for detailed program information.
  2. Watch the student registration guide video for step-by-step guidance on the application process.
  3. Visit the KASNEB website to complete your application.
Join us in shaping the future of quality professionals. Elevate your career with the in Quality by enrolling today!